“We were 100% dependent on the founder.”
Douglas & Thibault · Founder and partner · Les Suspendus
+38% annual revenue, in 3 months
€650K at the end of June, just before the program; €900K at the end of September (rolling 12 months).
The story
- Before
- Every sale went through Douglas. When he wasn't there, technical questions waited.
- The decision
- Take every simple quote out of his hands: standardize them, then hand them to the team.
- What moved
- 75% of quotes go out without him. The team tracks three numbers every day, margins are read by job type, and a recurring offer is ready.





















